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Electronic signature: 10 frequently asked questions about it

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The electronic signature is a very useful tool in the day-to-day life of any company. It prevents having to print, scan, send and file documents that must be signed often within our job functions, but how much is really known about it?

In the next post we answer some questions about the electronic signature, a completely legal and safe technology recognized by Spanish and European regulations.  

This post is also available in Spanish

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  Table of contents


Top 10 questions asked about the electronic signature

 

1. What is exactly the difference between electronic signatures and digital signatures?

  • The electronic signature is a simple and legal way to obtain the consent or approval of electronic documents or forms. It is legal and recognized as legally binding in most countries of the world. In Europe specifically thanks to the eIDAS Regulation, which has been in force since 2016, that regulates this technology along with the rest of the electronic trust services.

    The electronic signature is safer than the handwritten conventional signature. Signaturit ensures that the documents are managed, signed and delivered to the contracting parties in a secure manner
  • digital signature requires users to have a digital certification. Digital certificates are a key component of PKI (Public Key Infrastructure) technology and are issued by a certificate authority in order to be used in the digital signing process.

    Due to the technological demands of the PKI infrastructure, digital signatures are most commonly used in government agencies (ministries and public administrations) and regulated industries. Similarly, pharmaceutical companies use certified signatures that meet the SAFE (Signatures & Authentication For Everyone) BioPharma industry standard.

     

2. Why should I use electronic signatures instead of checking a check box for giving my consent to any document?

It is not compulsory to use electronic signatures but depends on the level of enforceability and security that you want to provide to the transaction.

Advanced electronic signatures allow you to identify the user (signer) in a unique way and in case there is a court trial you can proof that your customer/partner was who actually signed the agreement.

 

3. How timestamping is done?

During the signing process we capture electronic evidences in every step, from the moment in which the message is delivered until the document is signed. We are using an official time stamp authority to ensure the integrity of the document, so if it would be modified, the custody chain would be broken.

 

4. What is encryption and how data is encrypted at Signaturit?

We do not store any signatures in our servers. The signatures are unique and embedded into the document once the process is completed. We use a private and public key to encrypt all the data, so that we can only access to the information in case that this would be required by a judge in a court.

 

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5. 
What happens if my electronic signature is not identical to my handwritten signature?

Nothing. At Signaturit, we capture biometric data on the signer’s handwriting during the signature process (speed, acceleration, etc.) and use this data to identify the person. That’s why it isn’t a problem that an electronic signature does not look exactly like a person's handwritten signature.

 

6. Has Signaturit already have to prove in court that the signature made through its solution is legal?

Not yet, but our customers and even ourselves present documents signed with Signaturit to Public Authorities on a regular basis (Labour contracts to Social Security, sales contracts to Tax Authorities, etc.).

In the event that a signature signed using our advanced electronic signature solution was challenged in a court, the biometric information captured could be provided to the expert calligrapher, who could compare it to a signature made by the alleged signer, in the same way as a traditional handwritten signature would be challenged.


More information: How are dubious signatures analyzed in a judicial process?


 

7. It is possible to sign from a desktop?

Yes, we offer a technology neutral solution and signatures can be done in any device, as long at is has internet connection and access to a major web browser.

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8. What are the benefits os electronic signatures?

Cost reduction

For any organization, estimated costs of each signature on paper represent more than $7 in related inputs and processes, such as paper, printing, signing, scanning, storing and replacing lost documents.

More information: The electronic signature: how much money can businesses save with it?

Time-saving

The handwritten signing process usually takes some days. With the electronic signature, it is a matter of mere minutes.

Improved control

Signaturit users have a control panel where they can view and control the entire signing process. This control panel shows the current state of the document (sent, pending signature, signed, etc), the document signatures history, a document track record and supporting documents for each operation.

Improved service and higher customer satisfaction

Because there is no need to install any additional software or application, and due to its extraordinary ease of use, Signaturit offers significantly improved levels of customer satisfaction.

Space-saving

The use of electronic signature makes obsolete the existence of physical documents' archives.

Eco-friendly

The electronic signature reduces considerably the amount of paper used. 100 signatures on paper are equal to: 285.7 gallons of water, 100 pounds of wood, and 24 pounds of overall waste.

 

9. Can Signaturit's solution be embedded in a mobile application?

Signaturit can be embedded into any website or application. We have an open API and documentation available for any customers or partners that want to integrate advanced electronic signatures into their workflows.

 

10. Why is Signaturit better than other similiar solutions available in the market?

  • Innovation: ease of use and user experience.

  • Legality: legally binding with international coverage.

  • Customer service: committed to the success of our customer.

In case you have any other question not covered in this blog post, please ask us! You can write us an email to info@signaturit.com or you can simply call us on +31 20-808-62-03.

The whitepaper below also contains all the relevant information regarding electronic signatures and the solution Signaturit provides. You can download it for free.

This post is also available in Spanish

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